Shipping policy
Shipping Policy
Thank you for shopping with PairStore . We are committed to delivering your orders safely and as quickly as possible. Please read the information below to understand how our shipping process works.
1. Order Processing Time
All orders are processed within business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays. During high-demand periods, processing time may take slightly longer, but we will always try our best to ship your order as soon as possible.
2. Shipping Methods Available
We work with reliable courier partners to deliver your order safely to your doorstep. Shipping methods may include:
Standard shipping
Express shipping (if available)
Cash on Delivery (if applicable)
The available shipping option will be shown to you at checkout based on your location.
3. Delivery Timeframes
Once your order has been shipped, the estimated delivery time is:
Within major cities: [X–X BUSINESS DAYS]
Other locations: [X–X BUSINESS DAYS]
Please note that delivery times may vary depending on your location, courier partner, and public holidays.
4. Shipping Costs
Shipping charges are calculated at checkout based on your location and order value.
Standard shipping cost: 70₹
Free shipping (if applicable): Available on orders above 499₹
Any shipping charges will be clearly displayed before you complete your purchase.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via:
SMS (if phone number is provided)
You can use this tracking number to check the delivery status of your order at any time.
6. Delivery Issues and Delays
While we always aim to deliver orders on time, delays may sometimes occur due to:
High order volume
Weather conditions
Courier service delays
Incorrect shipping information provided by the customer
If your order is delayed beyond the expected delivery time, please contact us at pairstoresupport@proton.me, and we will help you resolve the issue as quickly as possible.
7. International Shipping (If Applicable)
We currently [DO / DO NOT] offer international shipping.
If international shipping is available:
Delivery time may vary depending on the country
Additional customs duties or taxes may apply
These charges are the responsibility of the customer
For international shipping inquiries, please contact us at [EMAIL ADDRESS].
8. Contact Information
If you have any questions about shipping, feel free to contact us:
Store Name: PairStore
Email: pairstoresupport@proton.me